Shipping Policy

At Centaurus Western, we proudly offer shipping throughout Mexico. Our commitment is to ensure your cowboy boots reach you safely and efficiently.

Shipping Times

Our standard shipping time is 5-15 business days, depending on availability in our warehouse and your location. Once your order is ready to be shipped, you will receive an email with the corresponding tracking number so you can track your order.

Payment methods

We accept a variety of payment methods, including credit cards, debit cards, and bank transfers. All of our payments are processed securely through our Shopify platform.

Origin of Shipment

All our orders leave our main store located at:

Polar #131 local 4

Col. Conjunto Estrella, CP. 37266

León, Guanajuato, Mexico

Package Tracking

Once your order is shipped, you will receive an email with the tracking number and guide number. This will allow you to track your package at all times through our website or the website of the parcel service.

Customer service

If you don't receive your shipping guide after 7 business days or if you have any questions about your order, our customer service team will be happy to help. You can contact us at any time via email: contacto@centauruswestern.com or by visiting our website: centauruswestern.com

Free shipping

We offer free shipping on orders over $2,000 MXN within the Mexican Republic.

Returns and Exchanges

We accept returns and exchanges within 7 days of receiving your order. For more information, please see our returns policy on our website.

At Centaurus Western, we strive to provide you with the best shopping experience.

Thank you for choosing our quality cowboy boots!